Professional services billed hourly for work that is not included in an active Master Services Agreement (MSA) statement of work or monthly retainer.

• $125 per hour
• 30-minute minimum per engagement
• Quantity = hours (use 0.5 increments when scheduling; checkout quantity is whole hours unless invoiced manually)

Examples: out-of-scope changes, after-hours work without a rider, projects not covered by a signed SOW, and support when no monthly plan is in force. Prefer a written change order when the effort will exceed two hours.