Managed Services

Ongoing support for websites and systems Ilion operates for you. Monthly billing; Business Hours coverage (weekdays 8–6 Central). Where noted, the initial term is twelve months, then month-to-month. Cloud applications are listed under Ilion Apps; one-time work under Projects.

Site Retainer

Hosting, uptime monitoring, and light content updates for one website Ilion operates. Business Hours coverage. Twelve-month initial term, then month-to-month.

$149.00 / 1 month

Managed IT

Helpdesk, patching, monitoring, and backups for up to five named devices — a packaged service with defined coverage hours.

  • Business Hours (weekdays 8–6 Central)
  • DNS and site hosting when Ilion already operates them
  • Monthly check-in

Additional devices: Office Device add-on ($50/mo). Optional Restore Certificate for monthly restore verification.

$249.00 / 1 month

Office Device Add-on

Coverage for one additional named computer or tablet on an active Managed IT account.

$50.00 / 1 month

Backup Storage

Additional offsite backup capacity beyond the allotment included with Managed IT or Ilion Office. Quantity is in terabytes.

$12.00 / 1 month

Hourly Labor

Work outside an active MSA or SOW. Thirty-minute minimum. $125 per hour.

$125.00

Restore Certificate

Each month, Ilion restores one agreed file or folder from your managed backup and provides written confirmation.

Requires active Managed IT or Office Device coverage. This verifies backup restore capability; it is not a full disaster-recovery retainer.

$35.00 / 1 month

Listings Watch

Monthly review that name, address, phone, hours, and website still match. Includes one correction ticket per month during Business Hours.

Requires an existing Google Business Profile that Ilion can access.

$49.00 / 1 month

Job Board

Hosted job or project board with Business Hours support (up to two tickets per month).

Additional workflow changes are billed hourly. Does not include accounting, inventory, or payroll. Use Job Board Setup for initial configuration.

$79.00 / 1 month

Dashboards

Hosting and availability for one management dashboard, with Business Hours support for access issues.

New metrics or a second dashboard require a new setup project or hourly work.

$99.00 / 1 month